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I work at one of the largest organizational consulting firms in the US as a recruiter. Starting last year and more recently, I've seen a push in hiring managers wanting to hire what they call "diverse" candidates. Generally speaking, diverse in this context has come to include African American candidates, Indian candidates, Hispanic candidates, female candidates.. basically, everyone except white guys.

Now, as an Asian American female, I recognize and have experienced reasons for why these hiring practices have come into place. Many companies are pushing for equality in the workplace, which I think is great.. However, I can't deny that I feel morally icky about leaving a qualified candidate in the candidacy pool because of what essentially comes down to their gender and skin color. The nature of my hiring is that candidates aren't always applying to specific roles, but to a candidate pool for considering to multiple roles in their field. In this case, we don't actually decline them, they just stay in the pool.. sometimes for months, until another HM decides to screen them.

I brought this up with my coworkers and sort of got laughed at. With the political climate here, it's difficult to have conversations about these things without it going the wrong way, even though my intentions are good.

What am I to do in a situation like this? I'm stuck between "I really don't like this" and "I really need this job right now and don't want to be fired".

EDIT: I understand some teams can benefit from diversity. I didn't mean to imply with my post that we end up hiring someone who isn't qualified. I should have made it clearer that there are many many applicants who are both "diverse" AND qualified. Those are by no means mutually exclusive, obviously. However, there have been instances where we've hired for diversity over qualifications - that is to say that the selected applicant was qualified, just less so than another applicant. Those are the instances I have issues with and were the inspiration for this post.

hk88
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    Comments are not for extended discussion; this conversation has been moved to chat. – DarkCygnus Jul 27 '20 at 03:14
  • I won't edit the post to fix this since you're quoting the manager's word choice, but an individual person can't be diverse. In order for something to have a great deal of variety, there needs to be more than one. Your candidacy pool of multiple people can be diverse but the term you should be using for individuals is "underrepresented minority" or URM. – BSMP Jul 30 '20 at 19:27

19 Answers19

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First, there is no such thing as a diverse candidate. A person is not diverse. A team may be more diverse if it hires a candidate that is different from its current members in one or more ways, and the team may well be improved by becoming more diverse. When you call a person diverse, you other them, and you ignore the genuine benefits their differences bring to the team.

Second, when you say that "qualified" candidates are "left behind" I wonder if you mean the people who are hired are not qualified? If they are qualified, is it better to always hire the qualified white men and leave the qualified not-white not-men in the pool unhired? Some qualified people will always be left behind. There isn't a rule that white men get the jobs first and not-white not-men only get hired if they're spectacularly better than the "default" choices.

Third, I would drill in a little more on "qualified." You are a recruiting firm. So one aspect of qualified is specific skills and experience that all recruiters have. But another aspect is "friends and contacts in the X community" where X is some community that the current members of the team are disconnected from. That could be Ivy League colleges. Or it could be HBCU. Or it could be entire countries you want to recruit from, yet have no team members who know the place or the languages. Making your team more diverse is a genuine benefit brought by people who are not like the current members of the team, and a real reason to prefer the "different" candidate over the "default" candidate when their paper qualifications (education, years of experience, awards, etc) are identical.

I've told you these three things to help you understand why something is happening that you feel may be wrong. But you can also ask those who are doing the hiring why it is happening. Not tell them it's wrong and not to do it, but ASK why and what the positives are. You're a RECRUITER! You should know this sort of thing. You may have clients that want a more diverse team, want to hire people who are not like everyone they already have. And you will need to know how to do this sensitively and carefully. Not hiring any old random person who isn't any good but "ticks a box". Finding someone who is good AND brings a difference to the team. It's going to be an important skill, and someone in your organization should be able to help you learn and understand it.

Kate Gregory
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  • Comments are not for extended discussion; this conversation has been moved to chat. – DarkCygnus Jul 27 '20 at 03:18
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    I think this is a great answer, but it focuses a lot on an idea that I didn't (intend to) make. I've edited my question to better clarify my concerns and would like to hear your thoughts. – hk88 Jul 27 '20 at 04:40
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    You say: "Finding someone who is good AND brings a difference to the team". How does that rank against "Finding someone who is great BUT brings no difference to the team". That's the position I'm in. I realize the benefits of diversity, but it's coming at the expense of throwing out great candidates in the screening process. I want to fill positions with the best candidate for the role. That's my goal. I don't want to base these things off color, at least not so early in the process. If it came down to the situations you describe, then sure. But it's not really getting to that point. – hk88 Jul 27 '20 at 04:43
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    I am losing patience with arguing with people who think I said things I didn't, and also with false dichotomies. You can set aside "tie goes to the white guy" without adopting "in case of a tie, never choose the white guy". You can stop assuming the jobs belong to the white men unless thoroughly and decisively proven otherwise without making a rule that we don't hire white men. You can say "these candidates are both 8/10 on paper, and this one is not like the rest of the team so may some day produce knowledge of a domain we didn't think of" without only hiring someone for their race. – Kate Gregory Jul 27 '20 at 11:54
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    @csstudent1418 please stop pinging me. I never said I judged anyone solely and only by their skin colour, nor that a white man couldn't have a different background from other white men. I am done being patronizingly lectured about things I've actually done (hire other people, run a business, face discriminations in the workplace, help other people be more inclusive) by people who I am willing to bet haven't done these things but have theories. I know my stuff. I have NO MORE NEED of your advice on this. Go tell someone else. – Kate Gregory Jul 27 '20 at 18:11
  • @csstudent1418 well statistically (depending on region) she would be right to assume it is more likely that a random black person has a different background or would deviate in personal experiences more from an existing pool of white people and their "background average" than a random white person - speaking purely probabilistically. The problem is not that this is statistically the case the problem is to filter based on that without looking at the individuals, because filtering on that is something we generally don't like or even make illegal. – Frank Hopkins Jul 28 '20 at 13:19
  • @R.Schmitz rofl, can people then also be overqualified by being too diverse, like being a female and black? This sounds like an excuse now. Being more quailfied means not necessarily having an ivy tower degree. Being more qualified in the first place means ticking more boxes (to the point) on the wishlist of the company. If one box trumps most other boxes that's a prerogative of the hiring company, in general; but if that box is based on race, which in most cases will be justified rather soft than strongly on a business level, then it gets just more discriminating the more weight it gets. – Frank Hopkins Jul 28 '20 at 13:26
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@hk88 I applaud you for having human decency left to feel "icky" about those things. You are right to feel "icky": these practices are outright illegal and violate federal equal opportunity laws, but the activists in power who push such agenda do not seem to care (and in a blue state chances are courts don't care either). As to what you can do, there is no good answer.

You can do the decent, right, moral, thing to do, but chances are it will cost you a job and possibly a career - as an example, look at what happened to the recruiter at Google raising similar concerns (https://www.theverge.com/2018/3/2/17070624/google-youtube-wilberg-recruiter-hiring-reverse-discrimination-lawsuit)

Or you can continue silently illegally discriminating - but in the end of the day we all need our jobs. In Snowden words "what will it take for you to take a match and burn you entire life to the ground?"

EDIT: I am not a lawyer, but discriminating based on race and gender violates Equal Employment Opportunity Act: https://www.eeoc.gov/employers/small-business/3-who-protected-employment-discrimination

EDIT2: Arne Wilberg v. Google case is very similar to the situation OP is in: recruiter trying to blow the whistle on illegal discriminatory practices: https://www.scribd.com/document/372802863/18-CIV-00442-ARNE-WILBERG-vs-GOOGLE-INC-et-al. It did not go well for the recruiter, but the case is interesting reading, and it does a good job of listing the laws being violated.

DarkCygnus
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Have candidates to put black on their profiles or other gender in their things.

I was in technical recruiting for my firm and my team found some people we really wanted to move through the HR politically correct quagmire.

We found the way to do it was to tell them to just lie on the profiles. The creatures in HR got to meet their diversity quota and my team got the candidates we wanted.

The diversity BS and self declaration BS means that they cant challenge how people self declare.

Just lie.

Matthew Gaiser
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user120104
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Factors other than qualifications are considered in hiring all. the. time.

Normally it's something companies like to call "the cultural fit" and in most situations it favors people from "the majority".

Also, while hiring, getting someone who is qualified (i.e. has the hard skills necessary to do the job) is just one of the goals. There can be other goals, like making public think about your organization in a certain way, creating some dissonance and bringing on new points of view in your team. All that can lead to you your organization wanting to employ more minorities and women.

If you don't accept your company's policy just find a new job and quit.

BigMadAndy
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    Cultural fit is not necessarily discrimination. What she is being asked to do, clearly is. – dan-klasson Jul 26 '20 at 08:08
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    This answer would be better without the last two paragraphs that add nothing. – Ilakoni Jul 26 '20 at 12:42
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    @llakoni, actually the last paragraph is the answer to the question asked. But I took your advice for the penultimate one. – BigMadAndy Jul 26 '20 at 12:44
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    I don't consider it is OK to allow white male people to spend their time filling in app forms when a company have already decided to exclude them. – Ian Jul 26 '20 at 13:31
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    @dan-klasson Of course selection on cultural fit is discrimination. Every selection of candidates is discrimination. By definition, ranking of candidates requires discrimination on such factors as qualifications and experience. The question is what discrimination is morally and legally accepted and what isn't. – gerrit Jul 26 '20 at 15:17
  • @dan-klasson Oh, so if I reject any candidates with Italian sounding names because I don't know Italian it's not discrimination? Good to know! – HenryM Jul 27 '20 at 01:09
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    @HenryM That is not my understanding of what cultural fit means. – dan-klasson Jul 30 '20 at 14:33
  • @gerrit Legally it isn't. Also, cultural fit in my line of work usually means that you are not a super weird person, that you know how to communicate properly and you are familiar with western culture. – dan-klasson Jul 30 '20 at 14:37
  • @ian Funny thing is that I said about the same thing, except that it's unfair if anyone is made to waste their time applying at a company that doesn't want them & how companies should have to make it public what their requirements are. I got down voted. – HenryM Jul 30 '20 at 15:28
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    @dan-klasson look at the numerous studies that found black people were not given interviews if the name on the resume "sounded black" but a person with a european name was given the interview when using the same resume. The people rejecting the resume would claim they were just looking for a cultural fit. You yourself said "is not necessarily discrimination". – HenryM Jul 30 '20 at 15:31
  • @HenryM That has nothing to do with cultural fit. That's just straight-up discrimination and racism. You can't deduce anyone's culture by people's names. – dan-klasson Aug 01 '20 at 09:45
  • @dan-klasson Oh, so racism is never cloaked in an excuse like "cultural fit" and racism is never about culture. I see. – HenryM Aug 01 '20 at 16:37
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    @HenryM Yes, it is. Hence why I said, "Cultural fit is not necessarily discrimination". – dan-klasson Aug 02 '20 at 09:23
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An answer to this is difficult and depends on the company, country and whether it does actually have an effect on the company.

If you still fill all positions with qualified candidates in time, then there is no problem, at least from the perspective of the company. You have a position, you get someone diverse to fill it, case closed. Whether there are still qualified people in the queue or not doesn't matter, because there are no positions for them anyways. In that situation, you can't do anything about it.

If filling a position gets delayed a lot, because HR is waiting for a qualified and diverse person and not many are applying over time, then there is a problem. Having a position open for a long time, despite qualified candidates in the pool, means you don't get the necessary productivity to push the company forward. The company is losing money. That is where you can take action. Instead of saying "Why is this white male not getting a position?" you can turn it around to

We often have positions not filled after a long time, despite having qualified candidates in the pool. Let's put a time limit on recruiting and pick the best candidate in the pool after 4 weeks, assuming we have any qualified people in the pool. If we have a qualified diverse one, we'll take that person, otherwise we'll just take the best we can get. Waiting for the perfect candidate costs us money and productivity.

By looking at it from the business perspective, you're more likely to have an effect, because hiring diverse candidates is in theory the morally right choice, so arguing morals will work against you. You need to advertise a combination of the theoretically moral choice with practical business needs.

As for the hiring practice itself, while it is discriminatory against white male people like myself, there is a lot of inertia in many industries that makes it easier for non-diverse people to get hired. That means that in theory you need to discriminate against us for a while, at least until the inertia runs itself out and a balance develops. That might take decades and might never happen at all, because such a balance would also require that e.g. 50% of all comp-sci students are female´, which is something we're very far away from, to my knowledge.
Whether it's in practice morally right or wrong is something that can be argued about forever, and I'm not getting into that argument. There are certainly good and bad arguments from all sides of the isle.

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Many companies are pushing for equality in the workplace, which I think is great.. However, I can't deny that I feel morally icky about leaving a qualified candidate in the candidacy pool because of what essentially comes down to their gender and skin color.

I agree with you on both points - Equality is wonderful and employment free from discrimination is also protected via federal law (Civil Rights Act of 1964 among others) , and state law in many states of the USA. However, simply hiring a minority , woman, or a member of a protected class solely because they are a member of that protected class, and no other justifiable reason, is wrong, and more than likely illegal.

Individuals should be treated as individuals, and to think diverse only as applying to minorities , women is not beneficial. You wrote that diverse may tend to favor racial minorities and women, with the key word being tend. In other words, the company may have a valid business case for targeting these diverse candidates. Therefore, just because the resulting candidates tend to be a racial minority, women etc. may not be a problem if other non minority candidates and men are not excluded simply for being non minority or men. I think you are making an assumption that may not be supported by what is happening. Candidates can be diverse in many other ways other than race or gender, such as having overcome personal adversity in one's life, being bilingual, being the first in one's family to graduate college etc. It may be true, that candidates fulfilling these qualities are disadvantaged minorities, and if so, I don't see it as a problem or being discriminatory. Outside of disparate impact, its the targeted nature and personal bias that confirms discriminatory intent.

If the request of the client is to screen out candidates using rigid criteria that systematically target any class of individual , then yes, this is most likely illegal discrimination and you are right to feel uncomfortable. E.g: minorities and women must make up X % of the qualifying candidate pool or only women can apply to this role (outside of a narrow group of jobs in which gender is a requirement). If you feel this is the case, I would suggest talking to higher level folks at your company for assistance. Stress you don't want to hurt the business relationship, but are strongly unwilling to participate in a practice that may be unlawful.

TlDR Find out why the company has these preferences. As long as they are not excluding a specific recognizable group from consideration, assuming they are qualified, I don't think there is a problem. You must gather additional information to decide on an appropriate response. If the company's definition of diverse, happens to lean toward minorities / women so be it.

Anthony
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Ignore it/use it to your benefit as best you can and focus on acquiring power in your career.

Organizational change doesn't happen from people on the lowest rung of the ladder. I suspect that you are facing a managerial target to increase diversity and the simplest way to do that is just to throw out all candidates that do not fit that profile. I have HR friends who have been there and done just that.

When companies set goals like this, icky rapidly becomes normal as the employees are incentivized to give management whatever it wants as that is the rational thing for employees to do.

Say that management is pushing the developers to finish more features in the same block of time. 9 times out of 10, the developers are going to develop a large pile of broken and hacked together features. And that can frequently be called success using certain popular software development frameworks.

Or consider Walmart and its attempt to increase checkout speed. At one point, Walmart ranked cashiers by how quickly they got customers through checkouts (I am not sure if they still do this). The metric was scans per hour. What ended up happening in many cases is that employees did not bother scan any item with a hard to access bar code. I knew people who worked at Walmart that just told customers with items that were hard to scan to just take the items. Walmart is usually quite good with numbers, so I suspect that the losses here are acceptable.

Or consider another case I knew of. There was a call centre where employees were rewarded for resolving certain classes of issues within X amount of time for Y class of issue. Anyone who did not consistently meet that got a warning and then later got terminated, as there was a long time of people waiting to replace them. How did the employees handle it? They set a timer based on the issue category and just hung up when they were going over time and resolved the issue.

In every organization I have been part of, there have always been reasonable goals paired with incentives and encouragement to reach those goals through absurd means. Employees are not empowered to change those systems so they just figure out how to win at them. Employees who don't usually pay the price without bringing change.

You get to consider these questions once you are the one deciding the goals. Until that point, we are all just worker ants.

In summary:

  1. You need this job.
  2. You cannot change things without power.
  3. You cannot have power without having a managerial job.
  4. You cannot get a managerial job without an entry-level job.
  5. Doing icky things is common in the workplace as there are perverse incentives everywhere.

Take the job and do whatever it is management wants so you can get that promotion. Then you can figure out ways to do things better.

Matthew Gaiser
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    "To fix the law, you have to break the law... with enough law breaking, you can get to a position of power to not break the law anymore" Not sure I agree with the direction of this answer... – WernerCD Jul 26 '20 at 08:53
  • @WernerCD there is a certain trend in this thread that unfortunately too many agree with...this answer is among the more dogwhistling subtly extreme...get power and push your ideology... – DrMrstheMonarch Jul 26 '20 at 10:17
  • From one management book that I read: "An organisation should set goals for employees so that employees meeting their goals is beneficial for the organisation." Common sense, but some nice examples here where organisations don't get it. – gnasher729 Jul 26 '20 at 10:30
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    Re: "In every organization I have been part of...", that would be how many data points (organizations)? – Daniel R. Collins Jul 26 '20 at 14:29
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    How would going up the ladder help? These ideologies are pushed all the way from the top (sometimes even beyond C-level execs), and a higher ranked manager who has any decency left actually has a higher chance of being fired: as they would be expected not only to follow such ideology, but to actively push it to their subordinates. – ConcernedCitizen Jul 26 '20 at 15:21
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    @WernerCD 1. The question is not whether it is illegal, but rather what OP should do about it. 2. Anything that cannot be prosecuted is effectively legal. There is no smoking gun here. Given those constraints, what is OP supposed to do? The best strategy is to become the decision maker. – Matthew Gaiser Jul 26 '20 at 19:16
  • @morbo that is how change happens. I don't see it as that controversial that your views only really matter when you have power. – Matthew Gaiser Jul 26 '20 at 19:20
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    @DanielR.Collins Four. You can make it 6 if you include my schools as they had some absurd incentives too. – Matthew Gaiser Jul 26 '20 at 19:23
  • @gnasher729 I would be interested in knowing what percent of managers know the goals of their employees. – Matthew Gaiser Jul 26 '20 at 19:24
  • @ConcernedCitizen the high level goal of increasing diversity is sometimes from the top. The implementation of throwing out applications from white men is probably not. – Matthew Gaiser Jul 26 '20 at 19:26
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    "The implementation of throwing out applications from white men is probably not" Apologies, but to me this sounds really naive. Not a single person would oppose to true diversity initiatives: build hiring centers in towns with many under-represented groups, fund and send instructors to historically black universities, fund and send teachers to poor schools with many minorities. But that's not what higher-ups do: they push OKRs with an actual percentage of "diversity" hires. I think it's really naive to suppose they don't know how those quotas will get implemented. – ConcernedCitizen Jul 26 '20 at 22:46
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TLDR: Advertise your candidates of all backgrounds as good as possible

Preamble: As this seems a bit unclear and differently interpreted, I read the question such that the white males are filtered out before even looking at their profile and as such without basing the decision in any way on their qualification but just their skin colour/ethnicity.

Your job is two-fold: Find a matching candidate for a company and find a company for your candidates. While typically the companies pay you (your agency), sometimes candidates pay too and even if not, the more of them you can get a job the more companies will pay you. So in that sense, you work for both. So your job is to look out for both. (On top of that we obviously all want to be good people and not support discrimination but rather contribute to a fair society.)

There are a few good business reasons to hire from certain demographics or ethnicities. Kate Gregory pointed out several in her answer and the comments. For example, companies might want to sell their products to as many people as possible. For this it can help to understand different communities and how best to address them, e.g. via advertisements etc. Sometimes having an employee from certain communities/ethnic backgrounds can help in this. Same for the design of products, sometimes there are oversights when products are developed in-house just by members with one particular background (e.g. there are apparently soap dispensers that do not recognize black hands). Another company might want to sell to shops in China Town, but these mainly trade with other Asians (the example is made up, no idea if that is the case to any degree). In that case it might help to hire an Asian in the hope they can easier get connections into this community. Sometimes a certain background can help to prevent PR pitfalls, e.g. use a historical figure in your video game or as a company advertisement character etc. but overlooking their troubled past regarding slavery. Having a black person in the team could have helped to bring that up. On the other hand it might also just be a PR measure to increase the diversity rate and project an image of progressiveness in order to improve the company's standing with the general public (and attract interest and perhaps customers).

However, in many cases having a certain ethnic background does not guarantee a candidate can automatically help in whatever goal the company wants to achieve. And in particular, another person might have a unique background that helps achieve that goal better. For instance, a white guy with a literature degree might also point out H.P. Lovecraft could ruffle some feathers when used to represent your company, perhaps more likely than a random black person (that otherwise is equally qualified for your designer/management job). Or a black woman that already worked with a lot of Chinese companies might also know how to get a foot into your Chinatown businesses etc. rather than a random Asian person. It comes always down to evaluating the individual as a whole to find the best candidate. In particuluar, if race or gender is used as a rough brush to filter out candidates before looking at the individual candidates this process may overlook all around better qualified candidates and we get indeed in the hot water of (potentially illegal) discrimination (see below).

So the first thing you should do is talk to the companies/departments that request candidates of certain demographics and clarify their underlying goals. Perhaps you can then add a few white males that would help them in achieving their goal too.

Now, given the current political climate, I'd consider it likely that at least a good portion will just answer that they want to increase their diversity, without having actually looked at any business benefit from that for the concrete position they are hiring for. Likely this is more due to the general goal of 'being more diverse'. They might feel that it has an inherent benefit in general or they might want to incorporate that in their PR measures. Perhaps their leadership (and perhaps good parts of their employees) just feel that this is a way to right a wrong in society as a whole.

I'd still argue to try and dig as deep as possible without becoming obnoxious in these cases. First to find out what kind of candidates they actually consider a diversity fit for them (what about a trans-person? what about a "hillbilly" in their totally progressive mono-universe^^). And second to make them think a bit about their own position and perhaps rethink it.

Especially in these case, if you feel some white males would otherwise be better qualified, you might want to advertise for them too and send a mail along the lines of "here are the candidates filtered by your criteria. Please note that we have some otherwise excellent candidates matching all criteria except 4.b (where 4.b is them not being of the target ethnicity).

Still, some will just blindly go for whatever they or their bosses consider diverse. Depending on how they do that and in which state you are in that might be illegal. You might want to clarify the legality by asking on law.stackexchange.com or by talking to a lawyer. In cases of obvious illegal practices, you could then also hint at the practice being illegal according to law so and so to them or anonymously report these practices. Though you'd need to be very careful in that regard. Even if in the end you might be right in court, you could loose your job. So I'd make sure first where the legal boundary is drawn and start playing it safe, not saying that a certain requirement from a company is illegal but just indicating the law and indicating that they might want to check with their own legal department whether that process is legal for them to apply. Depending on your boss and how strong you feel they are supporting such practices, you might want to get their backing for such cases first or try to keep this between you and the customer (the latter obviously has more risk if the boss would otherwise agree with you). For a rough guideline of what behaviour is legal, you might also checkout this link: https://www.kcsourcelink.com/blog/post/blog/2018/05/01/how-to-recruit-and-hire-for-diversity-legally#:~:text=Intentionally%20recruiting%20for%20diversity%20is,not%20to%20violate%20antidiscrimination%20laws (provided by @Joe W in a comment)

In the end, how much you need the job and how strongly you feel about such discriminative* behaviour only you can decide - and thus only you can decide how much weight you want to put into questioning the practice. You obviously always have the option to look for another job to not support this, but as you already know, that has it's personal drawbacks (i.e. one needs to find a job first or is without money^^).

* Is it discriminative (or even racist): While there are positions where ethnicity can be an indicator for a better fit due to the background, I'd wager for most cases in the US at the current time this is not the case and it is "just" about increasing diversity. I find it personally okay to pick a candidate for better cultural fit (after taking all the other qualifications into consideration). An ethnicity alone is not sufficient to a priori indicate that though. I also find it okay to try and counter-balance any subconscious bias by going for a minority by default if candidates are otherwise equally qualified. Whether they are equally qualified, however, is only known once the candidates have been evaluated individually. So if a company asks to filter out certain groups based on gender/sex and/or race before even looking at the candidates, I find there is no way around calling it discriminatory. In the first case where there is at least a business case to be made, I'd consider it a mild case, while the latter is not. However, in a case like this (as a measure to counter existing imbalances) it is not racist in the stricter sense that people associate one race with worse attributes (while still being racist in the wider sense as in "decision based solely/primarily on race"). It would still be discriminatory, morally wrong and potentially illegal depending on local legislation (but please clarify with a lawyer if you feel it falls into that category).

Frank Hopkins
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  • 1 - Well reasoned answer that urges the OP to find out more about the underlying reason for these requirements and to actually have a conversation. Advising treating all with same screening criteria is great suggestion!
  • – Anthony Jul 26 '20 at 23:31