Questions tagged [global-entry]

A U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States.

Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States.

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Missed country on Global Entry application

So I just filled out my Global Entry on-line application and, after I finished, my wife pointed out that I missed listing Germany as one of the countries visited in the last 5 years. It's too late to go back and change anything. Does anyone know how…
DoxyLover
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Global Entry: could not schedule interview within next 30 days

Completed the process for Global Entry and received conditional approval email. This email states that I must schedule the interview within 30 days, but I am unable to get an interview time slot within the next 30 days. What should I do? I live in…
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Global Entry Renewal and Card Replacement

I renewed my Global Entry membership. The ttp web site gives the impression that they are not sending me a new card, even though my existing one has an expiration date on the face. To ask for a new card requires giving a reason none of which are…
bmargulies
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Two sets of 9-digit numbers on back of Global Entry card

There are two 9-digit numbers on the back of the Global Entry card. The one on the upper left corner is the Known Traveler Number or PASSID. But on the upper right hand corner there is another 9-digit number, slightly larger than the PASSID. What is…
Robert Harrison
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Global Entry interview — Moved to a new place since application, but unoffically

I live in the SF Bay Area and signed up for CBP Global Entry several months ago. My interview is tonight. Since I submitted, I have moved to a new address, but not officially and possibly not for long. I had a friend who wanted to live in the area I…
Brian C
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What is the 5-digit alpha/numerical number?

My Global Entry card has the number SC... on the lower right corner of the front of the card. What is this number?
vmoore
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Adding a second passport to Global Entry

As a US federal government employee, when I travel on business I use a government passport that’s different from my personal passport. My Global Entry info is associated with my personal passport. Do I need to add my government passport to the…
iayork
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How long I should wait for global entry final approval after interview?

I have given interview on 11/14/2019 and still waiting for approval. Officer gave me flyer about Global entry. What should I do? How long shall I wait before contacting CBP office where I had interview? Note: I am on visa in USA and got…
Jay
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Global Entry with Foreign Address in Foreign Language

I recently moved abroad and I'd like to sign up for Global Entry now that I'm back in the US for a few months. Problem is, all of my documentation attesting to my current foreign address is in a foreign language. How can I present evidence of my…
ScriptSurfer
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Same Global Entry membership/PASSID number for husband and wife?

My wife and I just finished our Global Entry interviews today, and we both already got the notifications that we're approved. I just logged into each account in order to copy the PASSID number so I can fill it in for tickets we already have…
kbyrd
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Recommended time for global entry interview on arrival?

Is there a minimum time that should be planned to allow a global entry interview on arrival? I'm arriving in IAH, but I have a domestic connection 1h50m after scheduled arrival time that goes to my final destination. I can't find any real guidance…
Aaron
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Checking Global Entry Renewal Status

I submitted my Global Entry renewal application 3 1/2 months ago. Checking the TTP Dashboard show "Wait for conditional approval" status. I've submitted inquires and get a "form letter" response saying it can take up to 120 days for approval. How…
Roy
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Global Entry PASSID number

It says on multiple websites that one's 9-digit Global Entry PASSID number should begin with a 98. However mine begins with a 15. Does anyone know what this means? Thanks!
DeeBeeBee
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Global Entry Status

I have been approved for the Global Entry over a year ago but when entering US from my International trips every time I am receiving the red X and am taken to the additional screening by agents. After few minutes they let me go without any…
Daniel
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Can I use Enrollment on Arrival for Global Entry if I have an interview scheduled at some other office?

Can I use Enrollment on Arrival for Global Entry if I have an interview scheduled at some other office? I have a Global Entry interview scheduled at an office "near" my home. It is a couple of months in the future. I also have a trip planned where I…
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