Questions tagged [denied-boarding]

Being denied boarding on a plane or another form of travel. For questions about why boarding is denied, and claiming compensation. Tag with the appropriate transport form and compensation if appropriate.

44 questions
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1 answer

What happens when you are refused boarding whilst transiting?

Suppose you have a stopover at Dubai but the airline refuses to let you board at the gate for the onward flight. This could be for having incorrect documentation/visa for the onward destination or for not having received clearance. What happens?
user58558
2
votes
0 answers

Had eTAs and Passports but Still Denied Boarding Without Explanation

We planned a trip to Canada (YYC) from Mexico (MEX). We have valid Mexico passports and received our eTAs well in advance. At the airport, we were denied boarding and the only explanation was advice to contact the Canadian embassy. The Canadian…
Snoopy
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