Travel Answers Stack Exchange
Travel Answers Stack Exchange

Questions tagged [booking.com]

To be used for questions in which the company Booking.com is important.

Booking.com is an online accommodation booking website started as a small start-up in Enschede in 1996, based in Amsterdam, Netherlands and since 2005 owned and operated by United States based Priceline. Its operations and call-centre is in Wyoming, USA. (From Wikipedia.)

http://www.booking.com/ are widely used in Europe and North America and likely also in other parts of the world but they are certainly not the only company that offers alike services. Some alternatives include but are not restricted to http://hostelbookers.com/ and http://www.hostelworld.com/ http://www.hotels.com/ http://www.trivago.com/ and more general sites like https://www.kayak.com/hotels and https://www.travelocity.com/

103 questions
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How many 'genius' levels are there on booking.com?

booking.com tells you what level of 'genius' you are, but not how many levels there are in total. How many levels are there?
stevec
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11
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3 answers

Hotel reserved through booking.com asked for more money on arrival

I booked rooms in France using booking.com for 4 people, 2 children, 2 adults. Room was described as 2+2 family room and I paid full price when I booked it. I received a confirmation email from booking.com, which shows the price per night for a…
mon
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1 answer

What does prepayment mean on booking.com?

I booked a hotel through booking.com and it says a prepayment is required the day after I book the reservation but it doesn’t say for how much and doesn’t explain about it. If the prepayment is let’s say $100 and my total was $400 when I get to the…
Laura
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5
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2 answers

Invalid credit card on booking.com

I've booked 2 hotel rooms in Hong Kong just today and linked it to an empty debit card as I was expecting to pay only when I reach the hotel. However, I received an email saying that my credit card (I used a debit card) is invalid and I have to…
ttssnm
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5
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How to proceed with ghost bookings on booking.com?

This question may be out of bounds in this forum. I would be happy with a redirect to a different forum. I've used Booking.com several times for booking stays and hotels. But recently I received several unsolicited emails via booking.com in…
FoldedChromatin
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4
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Used a debit card to book on booking.com for a hotel for six months that I thought had free cancellations

I just used my credit card to book a hotel for six months booking.com that I thought had free cancellation. I immediately found it that each month I booked had like 3K in cancellation costs, I cancelled immediately but the website said I cancelled…
Nick Question
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How to find out what is shared and what isn't on booking.com?

I booked a room / apartment with the following description: It says it has a kitchen, but it turned out to only have a shared kitchen. Shouldn't it say its shared here? Also it says toilet and it also says shared toilet. Can I complain or ask for a…
user1721135
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Booking scam messages, cannot trust the hotel IT security

I keep receiving scam emails from a hotel I booked on booking.com (see Booking.com customers targeted by scam ‘confirmation’ emails — The Guardian). I warned the hotel last week and still get those messages every day. Obviously the security of their…
Pingou
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Booking guarantee with an empty debit card

I’ve made a booking(with free cancelation) at booking.com with an empty debit card. I plan to pay with another card at the property. I’ve read about preauthorization of the full price, so can it be a problem if the hotel wont be able to hold money?…
Arashigor
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Do you need to have credit card when checking-in in hotel

I have a question. If my friend books a hotel via booking.com with his own debit card will everything be fine when I arrive? Will I need to have that credit card or any other specific information? UPDATE Both hotels that I have stayed in did not…
Mantelijo
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Has Booking.com blocked sending files in conversations?

This May I was able to send a picture of my ID to a hotel via booking.com's message tool. I don't remember exactly how I did it, but most likely I just drag-and-dropped the file into the message area, and it got sent. Today I haven't been able to do…
user2286759
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