Questions tagged [airbnb]

Questions about using Airbnb, an accommodation and homestay network.

Airbnb, founded in 2008 as AirBedandBreakfast.com, is a US-based online marketplace where users can list and rent beds, rooms, flats, vacation houses, and so on for short-term stays.

Similar services include Homestay, 9flats, Wimdu, FlipKey, and HouseTrip, which are variously categorized and labeled as homestay networks, peer-to-peer property networks, or social travel companies, also competing with more traditional vacation rental marketplaces and listing services, as well as other forms of traditional such as hotels, and non-traditional lodging such as .

Questions with this tag should relate directly to the Airbnb service or company, for example, whether an Airbnb rental is legal in a particular jurisdiction. Do not use this tag if Airbnb is only incidental to the question, such as asking for transport options in the neighborhood where you have booked an Airbnb rental.

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Can an AirBnB host place restrictions on my use of the shared kitchen?

So I am renting a stay through AirBnB in a room (everything else shared with the host) and I have been told shortly before check-in that I am only allowed to use the kitchen for certain breakfast meals and in a particular time frame. Thank goodness…
phk
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How does Airbnb get those security questions in verification?

I entered the last four digits of my Social Security Number and provided basic date of birth and full name. Then it asked me three security questions that only I would know the answers to. For example, it asked where I was in 1989-1990 and it asked…
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When do you get the exact address for an airbnb booking?

In the past, when I booked an airbnb, the address was shown after booking. Is this always the case?
user4188
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Is it subject to any undesirable actions by AirBnB if you use messasing apps instead of a chat box?

This question about accepting cash in AirBnB starts to make me wonder if it is possibly against their terms and conditions, and in that case is subject to be a removal of an account or any other undesirable actions by AirBnB, to exchange a messaging…
Blaszard
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Do I have to pay if I break something in an Airbnb room in case the host doesn't set the security deposit?

Some hosts set the security deposit on their accommodations, and if you break something while staying there, the host has the right to ask for the reparation, and if both sides fail to reach an agreement, Airbnb steps in to decide the amount of…
Blaszard
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How big of a refund can I expect for missing access to gym/pool in an Airbnb?

I’ve rented an Airbnb for a few weeks in a major US city and the listing promised access to an outdoor heated pool as well as a gym. I’ve arrived at the property and was surprised to find out that my key fob isn’t opening the gym/pool area. I’ve…
JonathanReez
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Keyword search of Airbnb experiences?

Is there a way to search Airbnb experiences by keyword (e.g. "tech", or "surf", or "coffee"). There are a few predefined options (e.g. time of day, language, and very broad category), but there doesn't appear to be a way of searching for a specific…
stevec
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What to do about an unrightfully earned AirBnB warning and how to deal with biased support people?

The question might sound very one-sided and unreflected so I'll try to explain in brief what happened below. My main problem is the helplessness I feel when talking to the support, which on top of all seem to be hosts themselves. I've done a little…
Alex
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