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I was booking a ticket from Madurai to Chennai (7.45 A.M to 9 A.M) and Chennai to Kolkata (9.55 A.M to 12.20 P.M) on October 11, 2015 with two PNRs but both are on same flight (Spicejet) and both are connecting flights. i was continue request to spicejet to please provide me boarding directly Madurai to Kolkata & Internal Transfer from Chennai airport, i have no knowledge about time duration by mistake ticket booked then please suggest can i take any legal step against him or not.

lambshaanxy
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Mahesh
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    Can you clear up some things: (1) do you want to fly from Madurai to Kolkata without leaving the airport in Chennai? (2) since there are 12 hours in between the two flights, what do you mean by "boarding directly Madurai to Kolkara"? You have 12 hours in Chennai! This should be more than enough transfer time even if your two flights are booked on different PNRs. So where exactly is the problem? – DCTLib Sep 13 '15 at 10:21
  • firstly clear timing 9.55 A.M form chennai by mistake 9.55 P.M written, Actually i want to fly Madurai to Kolkata and i had ticket madurai to chennai & chennai to kolkata both tickets are spicejet, after booked ticket then i know both flight are conneting.
    • – Mahesh Sep 13 '15 at 10:38
  • Ok, so what did the Spicejet guys reply when you asked them to "provide me boarding directly Madurai to Kolkata & Internal Transfer from Chennai airport". – DCTLib Sep 13 '15 at 10:47
  • they are reply me given below We would like to inform you that their should be minimum gap of 2 hours between the two flights.

    Further please note that Airline is not liable for any manual made connections by the passenger if any of the flight is disrupted.

    Furthermore, we would like to inform you that check –in counters closes strictly 45 minutes prior to the flight departure time.

    In case you need further clarification/assistance, please feel free to get in touch with us.

     – Mahesh Sep 13 '15 at 10:50
  • please reply sir – Mahesh Sep 13 '15 at 11:02
  • The minimum connect time at Chennai for international-to-domestic is two hours. I think your itinerary is impossible. – Calchas Sep 13 '15 at 11:32
  • but both flight connected and both domestic – Mahesh Sep 13 '15 at 11:54
  • Mahesh, do you have any checked baggage and does your airline allow web checking ~24 hours prior to departure with self-printed boarding passes? I don't know about how Indian airports work, but in Europe, you may be able to make your connection by staying airside after landing in your transit airport. – DCTLib Sep 13 '15 at 15:06