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What is shown at an airport arrival board if a flight is missing or has crashed?

Would they actually say crashed/lost, or simply something like delayed.

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2 Answers2

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There's no general standard; it depends on the airport's own procedures, how much information is available, and potentially a snap decision made by the airport manager on duty.

Here is an article, found by Googling “arrival board crashed”, with photos of arrival boards following some famous accidents.

The statuses shown in various cases include Delayed, Go To Info Counter, Cancelled, and nothing at all (blank status field).

Wrzlprmft
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hmakholm left over Monica
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  • I've heard of "See agent" before. – Mark Stewart Oct 10 '17 at 16:45
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    It probably also depends on what the software they are using happens to support... – Jasper Oct 10 '17 at 19:31
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    The system has worked! Googling arrival board crashed now points to this questions. – Engineer Toast Oct 10 '17 at 20:10
  • Certainly the search engine still finds more than one result... – Vladimir F Героям слава Oct 10 '17 at 22:01
  • One would hope they'd not use "Cancelled" today, since many people will know from the internet that the plane did take off. – David Richerby Oct 11 '17 at 19:04
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    Plz do not link to articles where they show NSFW articles in the sidebar – Ferrybig Oct 11 '17 at 19:33
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    @Ferrybig: I have no control over which other articles they choose to sidebar at any given point in time. – hmakholm left over Monica Oct 11 '17 at 19:45
  • @Ferrybig -- that sidebar is likely dynamic anyhow – UnrecognizedFallingObject Oct 11 '17 at 23:50
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    @Ferrybig the ads shown are likely chosen to match your recent browsing activity. For example I recently searched for a piece of software and the sidebars on that page are advertising that which I searched for! Maybe you should use private browsing when visiting certain sites in future to avoid your history being accessed by ad networks – Darren H Oct 12 '17 at 06:30
  • @DarrenH I never visited a website with nudity in the past, yet the linked article shown nudity content – Ferrybig Oct 12 '17 at 06:44
  • @Ferrybig then in that case it seems the adnetwork has made a mistake. It happens from time to time, but this is entirely out of the control of the website the ad was displayed on – Darren H Oct 12 '17 at 06:47
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    @Ferrybig - don't worry (too much), it's the Sun. Browse a copy in a newsagents the next time you visit Britain, and you will understand everything. And yes, if your workplace has strict policies on what may appear on your screen, maybe it is better not going to the site. – Fillet Oct 12 '17 at 07:24
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    @Ferrybig That NSFW article in the sidebar is not an ad, it's a genuine article about porn myths which they published earlier today. In a few hours, there will probably be different articles in that list. – Nzall Oct 12 '17 at 12:16
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TL/DR: What shows is derived from a combination of various data sources and the rules that apply to prioritization and other anomalies. Since, fortunately, aircraft loss is so rare, it is handled in non-standard ways and sometimes incorrectly.


It will depend on the operator of the display, where they get their data and what specific display rules they have in place.

The data itself are merged from:

  • Various government agencies, FAA/EuroControl
  • A GDS like Sabre
  • The airlines themselves
  • Commercial aggregators

The problem is that there is no accepted way to denote this type of situation. Also, it's not unusual that a particular flight drops from the ASDI or ACARS feed for harmless reasons, so the display operator should never assume a missing aircraft has crashed.

This is why it can take some time and have varying results in the situation. The display would never show "Crashed" or "Lost". First, that's just crazy; second, the display isn't free text, it's a code translation.

Much will depend on whose information takes priority. So, if a data supplier is relying only on government sources and the flight drops from the feed, it may just continue to use the last known values until the arrival time has passed, then assume a delay or just time out and get dropped from the display list. There are similar rules to detect diversions, turn-backs and other operations situations.

But if they also have a GDS or airline feed, they can show Cancelled or more specific information. This is also why you'll see differences between the information on boards, particularly between those operated by the airline and by the airport.

DTRT
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    "the display isn't free text, it's a code translation." - it's not inconceivable that there could be a code for "Lost", though displaying it to the public would be, as you say, 'crazy' due to the insensitivity of letting people find out that way. – Random832 Oct 10 '17 at 16:24
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    @Random832 Yes, an override is in the mix, but it's one of those "Wait, who remembers how to change this?" situations. I don't even remember if this was part of the FID I worked with (yeah, I kinda know what I'm talking about here ;). Once the install is stabilized, it just runs. – DTRT Oct 10 '17 at 16:35
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    @emory AR51 for North America and ER2B in Europe for Uncontrolled Diversion to Space. Passenger disposition is not covered flight telemetry. The delay should be reported normally though. – DTRT Oct 10 '17 at 21:38
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  • Attention, Attention! Flight 513 scheduled at 5:25pm is cancelled because it crashed into the ocean.
  • – JonathanReez Oct 11 '17 at 18:08
  • @JonathanReez Maybe, but I never worked for CNN. ;) – DTRT Oct 11 '17 at 19:03
  • Flight 216 scheduled at 6:30pm is cancelled because it was eaten by a large creature. Go to the info counter to find out what kind of creature it was. – Robert Columbia Oct 11 '17 at 19:33
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    @RobertColumbia For that, the diversion airport is changed to JIRA, for a black hole it would be DLMN. Though the arrival time is usually way off. – DTRT Oct 11 '17 at 19:48