Windows 8.1 & manual removal of "Sentinel Runtime Drivers"

Question

I'm trying to install Windows 8.1 (basic upgrade from Windows 8). It is complaining of Sentinel Runtime Drivers incompatibility. I've looked for it in my Programs & Features list, but it's not there by that name nor SafeNet (as related by google search) nor do I see any obvious candidates for it having been bundled with another listed application. I tried the "Sentinel Runtime Driver Cleanup" program from the SafeNet website. It ran but was ineffective, even after a reboot.

Do you recognize this "Sentinel Runtime Drivers"?

I ran MalwareBytes too, just in case, but it found nothing.

Answer 1

The answer was that Lightworks didn't uninstall correctly (left shortcuts and this crappy license verification service running - what trash!)

This link finished it off:

http://amindlost.wordpress.com/2013/02/22/uninstalling-the-sentinel-license-service-hasplms/

Which says get this: http://sentinelcustomer.safenet-inc.com/DownloadNotice.aspx?dID=8589947873

And run it like this:

haspdinst.exe -purge

(I stopped the service first)

Answer 2

Steps involved:

1. Open the link: sentinelcustomer.safenet-inc.com/sentineldownloads

2. Click on: Sentinel HASP/LDK - Command Line Run-time Installer

3. It will download a compressed folder named: Sentinel_LDK_Run-time_cmd_line

4. Unzip this folder and copy its address

5. Open the command prompt by typing cmd from the run window or from the search (if using Win 7 or 8)

6. In the command prompt window, type cd, (space), and paste the copied address and press enter.

7. After that, while still in the command prompt, type haspdinst -remove and press enter.

   It will take some seconds to uninstall and once done, it will prompt you.