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I can get the Visual Studio 2019 Android emulator to work on one machine but not another. I have verified that the following settings are identical on both machines:

I also followed suggestions from Stack Overflow posts like this one: Android emulator not starting, but none of these suggestions are working for me. I continue to see this error: Windows Hypervisor Platform error.

Windows Hypervisor Platform error

I recently installed Visual Studio 2019 on both machines so they are both brand new installs.

I am at a loss as to why it works on one machine and not the other, so is there another setting I can check for comparison?

Windows Features

Matt R
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  • I thought I should mention that both machines have Intel Core i7 processors, one has 16GB RAM, the other 24GB, both running 64 bit Windows 10 with the latest updates.

    Also, I am able to create a Hyper-V virtual machine on the computer that will not run the Android emulator.

     – Matt R May 11 '19 at 05:37
  • The machine that is NOT working is an i7-950 https://ark.intel.com/content/www/us/en/ark/products/37150/intel-core-i7-950-processor-8m-cache-3-06-ghz-4-80-gt-s-intel-qpi.html

    The machine that is working has an Intel Core i7-4700MQ. https://ark.intel.com/content/www/us/en/ark/products/75117/intel-core-i7-4700mq-processor-6m-cache-up-to-3-40-ghz.html

    I verified that the Hyper-V Platform is enabled using the PowerShell command suggested here: https://social.msdn.microsoft.com/Forums/en-US/7908aa14-a9a1-43e4-ace7-bc88525d27e6/install-windows-hypervisor-platform-visual-studio-2017

     – Matt R May 12 '19 at 07:14
  • Screenshots of Windows Features indicating both features are enabled would be helpful – Ramhound May 12 '19 at 15:42
  • I thought it might be helpful to add that my MOBO is a Gigabyte GA-X58A-UD3R Rev 2.

    https://www.gigabyte.com/Motherboard/GA-X58A-UD3R-rev-20#ov

     – Matt R May 13 '19 at 03:25
  • Another post suggested I search the Xamarin Device Manager log here: C:\Users\xxx\AppData\Roaming\XamarinDeviceManager. I saw this error: emulator: WHvGetCapability failed. hr=0x00000000 whpx_cap.HypervisorPresent? 0, which according to the post means that my processor is too old for the new Microsoft Hypervisor Platform required by the Android emulator. – Matt R May 13 '19 at 04:14

1 Answers1

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I did what is written in the following web page and stopped the Docker service at the end.

http://www.techbubbles.com/visual-studio-2019/android-emulator-setup-tip-visual-studio/

Omtechguy
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