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Let's say I am going for a RAM upgrade. My laptop is brand new and is in fully working condition. Before I give my laptop to the technician, I want to ensure that that he does not change working parts.

What information should I save before I provide my laptop for service? How can I find out what parts were changed and crosscheck that working parts were not removed/replaced.

Yashas
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  • mark the components with a custom colored paint. – Ipor Sircer Dec 12 '17 at 09:31
  • Use your favorite hardware information/inventory tool (e.g. Speccy or similar) and note as much information as you want. Getting the serial number of parts is probably the easiest. @IporSircer depending on the part that is a very bad idea as a lot of "paint" is conductive. – Seth Dec 12 '17 at 09:55
  • the most hardware parts doesn't have any serial number. – Ipor Sircer Dec 12 '17 at 10:04
  • In addition to Seth's comment, it could be a good idea to print the list and get signature of the technician before giving it to him. Otherwise it'll be very difficult to prove that part was changed by him. – Máté Juhász Dec 12 '17 at 10:05
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    If you don’t trust the guy to not steal bits, why are you trusting him to fix it? I’d find it offensive if someone asked me to sign a comprehensive parts list before starting a repair - it would make me want to run a similar list in the customer’s presence & check they agreed, before accepting the device. – Tetsujin Dec 12 '17 at 10:33
  • @Tetsujin My laptop has warranty and if I need to retain it, I need to take my laptop to a authorized service center. If I take it to someone else, I'll lose my warranty. There is just one authorized center in my city; hence, I have no options. – Yashas Dec 12 '17 at 12:26
  • Well.. expect him to show the same level of trust. He has no proof your list is correct unless he runs the same test. – Tetsujin Dec 12 '17 at 13:26

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