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Tools Used:-

Bios, Cpu-Z, Speccy, Crucial scan, etc...

Problem

They all say that I have 12GB, 2 Elpida RAM chips, 1 Samsung and one free slot. All I see is 1 Samsung and 1 Elpida, without any free slots.

It's an Old HP 8760w, I recently bought.Some versions of this laptop have 2, some 4, slots. What's happening?

Crucial scan of my computer.

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Desperado
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2 Answers2

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The HP Elitebook 8760w/8770w has 4 physical memory slots, 2 are under the keyboard (Primary Memory Modules), and 2 are accessible from the bottom (Expansion Memory Modules). The system supports up to 32GB of RAM with a maximum 8GB per slot.

Disassembly video: Note at 6:09 the memory slots under the keyboard are clearly visible.

HP EliteBook 8760w Mobile Workstation Maintenance and Service Guide See document pages 62-64 (PDF pages 70-72).

acejavelin
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It sounds like you have a soldered in ram chip on the board, hense why you can't see the normal 'ram slot' that you expect.

There's plenty of questions about soldered ram sticks on here

Community
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djsmiley2kStaysInside
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    This is incorrect in regard to this model, the 8760w/8770w has no soldered memory and it does have 4 slots, 2 are under the keyboard and 2 are accessible from the bottom of the unit. – acejavelin Sep 16 '16 at 14:27