Windows 10 Hello fingerprint issues

Question

Currently I have set up a windows 10 machine to our domain.

this machine is setup with 2 different set of domain id.

1 of which is an administrator account, and the other a normal user account.

I am able to add a fingerprint to the administrator account without any issues.

however when I add a fingerprint to the normal user account, no errors were given.

but I was not able to login to the normal user account using fingerprint

it gives a "couldn't recognize that fingerprint..." error

no issues for login into the Admini account using fingerprint though.

I suggest you setup the finger authentication again. Use the normal means to authenticate the user. — Ramhound, Apr 15 '16 at 15:37
Doesnt work as i have tried countless times. Even when its given elevated rights. — Mohamed Eilyzar Abdullah, Apr 17 '16 at 23:14

score 0 · Answer 1 · answered Dec 04 '16 at 08:51

0

i fixed similar issue by: windows-x find fingerprint reader and disable then enable go to windows Hello where you set up a new fingerprint login - remove fingerprints if you have already saved create new fingerprint - works for me

answered Dec 04 '16 at 08:51

Cwnash

1

Windows 10 Hello fingerprint issues

1 Answers1