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When I try to login in to vidyo.io it's redirect me to a signup page. But already I have an account. I don't know why it's happening.

Yesterday it was working fine.

I tried clearing my browsing data, cookies and using a different system, but the issue is not yet fixed. Without signing in I can't reach Vidyo support team.

Wai Ha Lee
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Jayaraj M
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2 Answers2

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I have contacted support. They are aware of the issue and are working on it.

[Edited] (VidyoCloud) Sep 25, 6:01 AM EDT

Hello [Edited],

Apologies for this inconvenience. We are aware of this issue and we are working towards a resolution. As soon as this is fixed, we will let you know.

Thank you,

[Edited]

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Wai Ha Lee
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The issue has been fixed. You should be able to login now. Our apologies for the inconveniences caused.

Patrick
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