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We have a drupal site running on pantheon server. We are facing issue with login in site.

We are able to login in site, but whenever we open any other page except "user" page, it shows that you are not logged in. Again we open user page, it shows as logged in user.

We can not determine what is the issue.

Please help us in this issue.

wp78de
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user188906
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  • Sounds like a cache? Not much to go off here. Like... your server's configuration or Drupal's extensions? Do you have varnish on the server? – Mikel Bitson Oct 27 '15 at 14:27
  • Yes, Our drupal is on pantheon server. And pantheon, By default provide varnish – user188906 Oct 27 '15 at 14:28
  • We have not configured any new module or change any configuration file – user188906 Oct 27 '15 at 14:29
  • Sounds like varnish is sending the cached page, then. Have you configured this Drupal install to work with varnish? http://drupal.stackexchange.com/questions/48113/cant-login-to-drupal-after-varnish-install-reverse-proxy https://www.drupal.org/node/1196916 – Mikel Bitson Oct 27 '15 at 14:31
  • Previously, it was working fine. But last week, pantheon people has changed our IP. From that day, we are facing issue. Please help us. – user188906 Oct 27 '15 at 14:32

1 Answers1

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There may be caching issue on server side. Try to disable all caching, and disable or clear varnish cache.

Then use Drush rebuild registry command from terminal

drush rr

You can find more information here. How to execute Drush commands on Pantheon.

If above solution not works then try to debugging cache on Pantheon

Firoz Sabaliya
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