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recently I came across really strange issue: A non-original replacement battery (EN-EL14a) for my DSLR (Nikon D3300) I bought about year ago, suddenly stopped working. In particular, when inserted into the body, I get message: This battery cannot be used. Use battery designated for this camera.

I'm pretty shocked, as it worked flawlessly untill now, BTW I'm shooting a wedding in a couple of weeks too :D Is there any reason for its' behaviour and possible fix please?

Thanks

Image: original battery on left, 3rd party on the right side

Original on left, 3rd party right side

TheOne
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    Has your camera had a firmware update recently? – Blrfl Feb 28 '19 at 22:29
  • What charger are you using to charge your batteries? I've noticed an OEM charger not fully charging non-OEM batteries (though different brand). – xiota Mar 01 '19 at 05:42
  • I didn't have any firmware update, but I thought it could help, so I updated it manually - no change. I was using original Nikon charger all the time and it worked – TheOne Mar 01 '19 at 06:04
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    Are you sure the battery on the left is the Nikon and the battery on the right is the fake? – Michael C Mar 01 '19 at 15:15
  • @MichaelC The fact that it's hard to tell is an indictment of the ethics of the clone manufacturer. :-/ – mattdm Mar 01 '19 at 15:26
  • Yes, instead of Nikon next to PSE circle, there is OS Elec written. – TheOne Mar 01 '19 at 15:28
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    I think maybe both of these are fake. – mattdm Mar 01 '19 at 15:32
  • Here's a side-by-side authentic-to-counterfeit comparison. Not the same as here but interesting: https://goughlui.com/2015/05/07/good-looking-counterfeit-nikon-en-el14a-battery/ – mattdm Mar 01 '19 at 15:33
  • That would be funny, if the battery which came packed with the camera, bought from official store would be fake, don't you think? – TheOne Mar 01 '19 at 15:33
  • @M.Obrcian It would be odd to say the least. How reputable was the store? Maybe they swapped it out. – mattdm Mar 01 '19 at 15:35
  • How does the hologram look? – mattdm Mar 01 '19 at 15:36
  • @M.Obrcian It happens more than you think if you buy from unscrupulous sellers. That's why you should always buy from authorized dealers and not eBay. – Michael C Mar 01 '19 at 15:36
  • It's from one of biggest shops selling electronics in my country – TheOne Mar 01 '19 at 15:37
  • Not an e-shop, to say – TheOne Mar 01 '19 at 15:37
  • From the front side, the holograms look pretty similar, but from slightly upper angle, the one on original battery has greenish tint to it. – TheOne Mar 01 '19 at 15:39
  • @M.Obrcian That doesn't mean anything. Some (but not all) of the largest sellers based in NYC are the worst. Are they a Nikon authorized dealer? Are all of the third party sellers whose products they warehouse and indiscriminately mix with their own also authorized dealers? Are they selling "international" versions of cameras or lenses with no U.S. warranty backed by Nikon? – Michael C Mar 01 '19 at 15:48
  • They have Nikon authorization. I found them on Nikon page – TheOne Mar 01 '19 at 15:49

4 Answers4

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Based on discussions threads over the Internet there are two possibilities:

  1. a camera firmware disabled access to that brand of battery
  2. The chip responsible for communicating with the camera is no longer working

Source https://www.dpreview.com/forums/thread/3623903

Unfortunately there is no fix for the first issue. The second issue can be fixed if the battery is still under warranty period

nucandrei
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  • Thanks for the answer. 1. Impossible as I did not update the firmware, when battery was disabled. – TheOne Mar 01 '19 at 12:15
  • Is there any way to repair chip "DIY"? The battery was bought from chinese e-shop, so for that with warranty...
  • – TheOne Mar 01 '19 at 12:16
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    DIY anything on a lithium battery sounds like a terrible idea. – mattdm Mar 01 '19 at 13:18
  • BOTH would be cases of "If possible, return battery as a warranty claim because it isn't working and is supposed to work"... – rackandboneman Mar 01 '19 at 13:36
  • BTW, could using the battery in a third party battery grip be a solution to #1, or does camera firmware always query all batteries in a grip directly? – rackandboneman Mar 01 '19 at 13:37
  • @rackandboneman Most cameras still check batteries used in grips. Both batteries are independently wired to the camera via the grips communication interface. – Michael C Mar 01 '19 at 14:17
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    @M.Obrcian I don't think is possible to repair that chip without specific skills and materials. That could cost you more than another battery and can lead to additional problems down the line. A faulty battery can irrevocably damage your camera. I recommend getting a genuine battery. – nucandrei Mar 01 '19 at 17:09