SMSS will start for one user, but not another?

Question

We have a SQL Server 2012 and SMSS 2012 installed. The C:\ recently ran out of space due to a misconfiguration, and now we have 1 user who cannot start SMSS they receive the error:

"Cannot find one or more components. Please reinstall application"

However when I login with my domain admin account, I can start SMSS perfectly fine. We are both in the server Administrator group. I have also "repaired" the SQL Server tools (which includes the SMSS app) on the box with no change in behavior.

Is there a log file somewhere I can check to see why SMSS will not start for this one user?

score 2 · Accepted Answer · edited Apr 13 '17 at 12:42

2

Perhaps something in their documents\user data profile got corrupted. If you've fixed the space issue, then I suggest running a repair on the application (or installing a newer version - you can manage SQL Server 2012 with SSMS 2014 or newer, and it's free - installation instructions in this answer). However it may still end up being hosed because of that user's profile - if so, as a next step, you could back up their files and re-create their profile (though I do concede that this will force you to lose a lot of their other settings etc).

edited Apr 13 '17 at 12:42

Community

1

answered Sep 23 '14 at 17:47

Aaron Bertrand

180,303
28
400
614

Thanks Aaron, I've run the repair and still same results. (Works for me and not him). Im going to delete his user profile and see what happens. I'll update in a few with results. – ProfessionalAmateur Sep 23 '14 at 18:03
Next would be upgrading to SSMS 2014 (and optionally just removing SSMS 2012). In fact I might try that before messing with the user's profile. – Aaron Bertrand Sep 23 '14 at 18:05
1

Deleting the users profile did the trick. Thank you for the assistance! – ProfessionalAmateur Sep 23 '14 at 18:16

SMSS will start for one user, but not another?

1 Answers1