An email account is not authenticating using apple mail / MacOS,but works perfectly in MS Outlook / Windows. Have tried removing account and reinstating - still doesn't work.
What could be causing this, and how can it be fixed?
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What is the mail source ? like gmail ? – Ruskes Nov 06 '23 at 22:21
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Is the mailbox showing, did you try synchronize ?? – Ruskes Nov 06 '23 at 22:47
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did you run the connection doctor ? – Ruskes Nov 06 '23 at 22:49
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The mail account is on a a domain I control. I've also tried to make it work with different accounts, including a gmail account. None will connect. I have tried synchronising rebuilding, deleting and recreating. Also have run the Connection Doctor, which tells me that - no matter which account I try, that authentication is failing. – alecxm Nov 07 '23 at 15:25
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And the connection doctor LOGS will show you why is it failing – Ruskes Nov 07 '23 at 19:13