2

The HDD failed in my Late 2012 Mac Mini and I have a new disk installed and have used Internet Recovery to restore Mountain Lion to it.

I'm trying to upgrade but any attempt through the app store fails because I cannot log in. My password is correct, but it says it is wrong and I hear the notification of approval on my iPad for the code etc.

I cannot turn off two factor authentication as that is no longer an option.

How can I get around this?

bmike
  • 235,889
neildeadman
  • 152
  • Did you check that you did not changed keyboard language which may lead to incorrect password entry ? – Ptit Xav May 25 '22 at 10:51
  • Yes, I have typed the password in the terminal and it's typing correctly – neildeadman May 25 '22 at 10:54
  • I should also add, that since I get the code on my iPad that would show the password I am typing is correct and just the App Store from OS X ML is not accepting it. – neildeadman May 25 '22 at 10:55
  • Did you also checked that the number for the code were correct (number entry may also differ on keyboards) ? Also, did you tried to reboot Mac and iPad ? – Ptit Xav May 25 '22 at 11:00
  • 2
    When you say you can not log in, is that due to not being prompted for the pin after your enter the password? Older code and devices have a “Then type your password followed by the six-digit verification code directly into the password field.” behavior if they don’t know about TFA - per this FAQ – bmike May 25 '22 at 11:04
  • @bmike thanks very much! No matter what I typed I never found this information and has worked perfectly. Cheers. I'll accept an answer if you want to put one. – neildeadman May 25 '22 at 12:33
  • Done! Feel free to edit my answer if needed – bmike May 27 '22 at 23:41

1 Answers1

2

This catches just about everyone - it’s not even something you might think of.

  • Type your password and then tack on the PIN code that’s sent.

Older code and devices have a “Then type your password followed by the six-digit verification code directly into the password field.” behavior if they don’t know about TFA - per this FAQ

It feels wrong, but then it works (hopefully)!

bmike
  • 235,889