App Store Broken

Question

2010 MacPro running 10.13.6 High Sierra.

I see this on the app store, not the normal page -

When I click to restart/install, I get a message "Available updates have changed" / "Click 'show details' to see the available updates. But that does nothing. A restart doesn't install the updates available.

I'm looking for a way to reinstall the App Store App. FWIW, I updated from Yosemite to High Sierra recently and hadn't seen this issue before the update. Mostly all else running fine.

The odd page rendering isn't the real issue, it's the fact that the update(s) offered to me don't install, just the cycle of error messages. Other linked answer has no solution to that problem either.

Also https://apple.stackexchange.com/questions/418677/app-store-updates-does-not-renders-correctly-in-high-sierra — lhf, Jun 03 '21 at 14:12
RE: "The odd page rendering isn't the real issue, it's the fact that the update(s) offered to me don't install" -- In Terminal: man softwareupdate Then use it to install updates. — user3439894, Jun 03 '21 at 14:23
Is there one update you need to run? Editing that in the question might help others realize this is more about the functional update as opposed to the visual glitch. I could possibly help script that one update in my answer as well if all updates don’t run. — bmike, Jun 04 '21 at 07:44
Please don't add answers or replies to comments directly to the question. If applicable post an answer instead. — nohillside, Jun 04 '21 at 12:35
Sorry if that broke a norm. I can’t load an image to reply to comment, and the image showed I entered the suggested code correctly along with the exact result from terminal. Either way, I will not do that again. — JTP - Apologise to Monica, Jun 04 '21 at 15:38
Wow, saw your comment, and signed into the store. It's fixed. Shocked. — JTP - Apologise to Monica, Jul 06 '21 at 15:47

bmike · Answer 1 · 2021-06-04T07:41:22.773

1

The CSS needed to render the old App Store is not being served. That explains only the visual change, not the lack of function.

You may need to update the OS or use a command line tool like mas if you can’t operate the controls without the web app rendering properly.

For security updates, you should be able to run softwareupdate -aiR from terminal and avoid the app needing to function at all. Should that fail a backup and restore or deeper triage is needed to isolate what’s causing the failure to operate in that app.

edited Jun 04 '21 at 07:41

answered Jun 03 '21 at 14:22

bmike

235,889

Much appreciated. If the update process worked, I would not care about the rendering. I can't load the Security update being offered. – JTP - Apologise to Monica Jun 03 '21 at 14:26
1

If the GUI isn’t working, you should use the command line or perhaps conclude there are two issues, the CSS and issues with the Mac downloading the update @JTP-ApologisetoMonica – bmike Jun 03 '21 at 16:30

App Store Broken

1 Answers1

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