0

I had this problem after updating my IOS device iPhone 6 to 13.5.1 - I have not used this phone for about 4 months and I'm trying to get it working.

Internet is fine but my emails and Google service also stopped working.

I wanted to wipe the device but I can't since I have to turn of the 'Find My iPhone' option which I couldn't since I can't pass the Apple ID verification step.

IconDaemon
  • 19,234
Allan Vallada
  • 1

1 Answers1

1

I would set aside the phone that’s not working and get control of your AppleID using a web browser on any convenient and secure computer.

By design it is difficult to bypass activation lock unless you are the original purchaser of the phone and can provide proof of purchase to Apple Support.

bmike
  • 235,889