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I joined a paid Apple Developer Enterprise Program last two years with admin access, recently I found I don't have the certificate & provisioning profiles page permissions anymore. The user access page had been moved from developer.apple.com to appstoreconnect.apple.com last year for enterprise program account. Here is my finding:

enter image description here

However, I couldn't find the team entry in the team list in site https://developer.apple.com/account, are there any other ways to check out the certificate list?

I checked the help page and no luck, any helps?

UPDATE

After inspecting the network requests for appstoreconnect and developer.apple.com about the team list.

  • AppStoreConnect: https://appstoreconnect.apple.com/olympus/v1/session
  • AppleDeveloper: https://developer.apple.com/services-account/QH65B2/account/getTeams

My expected team object just didn't be shown in AppleDeveloper response, maybe this is a logic bug of Apple?

enter image description here

Itachi
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  • Does this answer your question? Apple Store Connect: Access to Certificates, Identifiers & Profiles grayed out – anki Feb 05 '20 at 07:42
  • No, I have the admin access already, check the screenshot above. @ankii – Itachi Feb 05 '20 at 07:47
  • What exactly do you mean by "not having permissions". According to your screenshots, you do have permissions - so you must mean something else. Do you get an error message when you open the certificates tab? - or is the tab not visible for you? or what happens exactly? – jksoegaard Feb 05 '20 at 08:37
  • I could only review the team's Users and Access in appstoreconnect, but I couldn't find the team in developer.apple.com when switching teams. @jksoegaard – Itachi Feb 05 '20 at 08:45
  • The certificates are not in App Store Connect, they're in Apple Developer. If you log on to Apple Developer, do you see the tab named "Certificates, IDs & Profiles" ? If not, click "Membership" and let us know what it says for "Your Roles" – jksoegaard Feb 05 '20 at 08:51
  • I knew that and I had joined a few teams, the point is I couldn't find my expected team name when clicking my user name in the top-right corner to switch team. @jksoegaard – Itachi Feb 05 '20 at 09:02
  • I thought the question was about the certificates - so you're saying you have no access at all to Apple Developer for this team? - The screenshot you have in your question, does that display that you're Admin for this particular team you're referring to? – jksoegaard Feb 05 '20 at 09:04
  • Yes, I can confirm my admin role access. Actually, it works in last year, but the team entry disappears recently, as I know. @jksoegaard – Itachi Feb 05 '20 at 09:15

1 Answers1

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Update the final result status:

Apple just bans the Apple Enterprise Developer Program, that's why I can't see it in the list, it's under an unavailable state.

Anyway, if someone encountered something similar, contact the apple tech team directly.

Itachi
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