Solution to rescue a Macbook pro 15 2016

Question

I was trying to update my macbook pro from macOS sierra to macOS high sierra and suddenly it freezes. I tried to to restart it but all I get now is a flashing interrogation point :/

P.S. : This is my first experience with a mac.

Where i can get a fresh copy of macOS high sierra and make a bootable usb with it on a Windows PC?

Have you tried macOS Recovery? Hold Cmd-R or Cmd-Opt-R and reinstall that way. — Allan, Nov 22 '17 at 23:43
Details are here and there. Just booting to recovery let’s you run disk utility, set the boot, reinstall the os without erasing your user files. — bmike, Nov 23 '17 at 02:44

score 1 · Answer 1 · answered Nov 23 '17 at 04:31

I had this problem as well when installing High Sierra (on day one of public release o the OS). After experiencing issues with Recovery OS as well, I took it into the Genius Bar where they were happy to help. I believe they ended up installing the OS from a recovery drive. As it was the brand new OS they had to take it overnight and contact Cupertino engineering I was told, although I would expect it to be a smooth support process by now. Best of luck getting it working quickly.

Solution to rescue a Macbook pro 15 2016

1 Answers1