I am locked out of my MacBook Pro. When I turn it on, I get the usual login screen which shows my username and asks for my password. I type in my password and at first, all seems right in the world--there is a progress bar as if it were logging in. But then a second login screen comes up asking me to type in both my username and my password. I cannot get past this screen. Very confused and a little distressed. I am running macOS Sierra on a late-2013 15" MacBook Pro. What am I missing?
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Did you enable FileVault (disk encryption)? – klanomath Aug 15 '17 at 19:43
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I did enable FileVault, yes. – misterjoff Aug 15 '17 at 19:58
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1@misterjoff did you ever fix this? Have the same issue now – Rene Pot May 20 '18 at 09:44
1 Answers
I have just encountered this issue. The way that worked for me is to create a new administrator as described in How can I get admin access to a Mac without knowing the current password?, then use the new administrator to reset the original accounts password. Then I was able to log into the original account.
Before this method, I have tried
resetting pram and smc
running disk check from recovery mode
unsuccessfully trying to modify the encrypted apfs to decrypt it (it seems like encrypted is default)
resetting password of my original accounts from recovery mode
changing the password to the login keychain in terminal in recovery mode in case my password on the keychain wasn't updated along with the reset password in recovery mode
I am running Mac OS High Sierra
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