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My mom bought this ipad mini for herself but didn't like it and gave it to me...now I'm trying to restore it to factory settings, but when I try it says it needs her apple id password - only it won't accept it - says it's incorrect. How can I restore it without the apple id password?

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You can't. You need to have the apple id password for both reseting from iTunes and from the device itself. If the device isn't accepting the apple id password, try reseting it from iTunes too. iTunes is more reliable and you can reset without the device password (not the apple id password) on iTunes.

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