Messages app showing unread number after deleted message. Can remove/reset?

Question

Just what the title says, I deleted a group message in Messages, but it's still showing the unread number from that thread (see screenshot) and I can't bring up the group message because I deleted it.

Short of having someone text in that group again to make it reappear, anyone know how I can fully delete the thread, or clear the unread number?

Did you try the old faithful "switch it off then back on again" ... Sign out, quit, launch, sign in. — Tetsujin, Nov 06 '14 at 09:03
I had tried that, and many other resets, but nothing has worked. Just started up my computer this morning and the unread number is gone, though. No idea why. Thanks for looking into it. — dmoz, Nov 06 '14 at 16:08

score 7 · Answer 1 · edited Jun 13 '18 at 05:55

7

Two options:

Close Messages.app, then in the Terminal killall Dock. This worked for me.
Identify the message that Messages believes is unread (hover over icon in Dock) and delete it on your iDevice(s).

From here: http://forums.macrumors.com/threads/unread-messages-badge-on-mbp-is-stuck.1806575/

Also, this seems to be a duplicate of Why does Messages on OSX always show unread messages?

edited Jun 13 '18 at 05:55

nohillside

100,768

answered Nov 09 '15 at 17:37

Ray Baxter

226

2

The key is quitting Messages before "killAll Dock", otherwise, this might not work. – Anriëtte Myburgh Apr 21 '16 at 07:28

score 0 · Answer 2 · answered Mar 21 '18 at 02:18

Unfortunately so far the only way I have found to settle this problem is:

SHUT DOWN / HOLD SHIFT-CONTROL-COMMAND KEYS AND TURN COMPUTER BACK ON AND RELEASE RIGHT AWAY!

But that really isn't a FOREVER solution as it will happen again. I wish there was a way to solve it without shutting down!

Messages app showing unread number after deleted message. Can remove/reset?

2 Answers2