Google Hangouts gives "Can't sign in because we couldn't reach Google. Try again" error

Question

I have updated and replaced Google Talk with Hangouts on my tablet running Cyanogenmod 10.1. Now every time I open the Hangouts app it shows me the following error message:

Can't sign in because we couldn't reach Google. Try again

How can I fix this?

score 8 · Accepted Answer · answered Jun 02 '13 at 10:23

8

Re-installing the 'Google Play Services' updates solved the problem for me.

Simply go to Manage Apps → Google Play Services and press Uninstall Updates. Now if you start Google Hangouts again it will ask you to update Google Play Services. If you do so, it will bring up Google Play where you can install the update.

After this, Google Hangouts started without any problems on my tablet.

answered Jun 02 '13 at 10:23

Flow

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Thanks for covering this, first thought it was really just a connectivity issue. Solved it for me. Any idea why this happens? – aneroid Jun 06 '13 at 08:41
Glad that I could help. Please also upvote the question if it was helpful for you. – Flow Jul 08 '13 at 07:24
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I think it started when I blocked Google services background data? – endolith Oct 12 '14 at 18:03
And this fixed it yay – endolith Oct 12 '14 at 18:19
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@endolith Thanks! This is the only way it worked for me. Not been able to Unistall "Google Play Services" updates. – Gautam Arya Dec 02 '14 at 13:29
For me, the fix was to update "google play sevices" then remove my app (google photos in this instance) and reinstall it. FWIw – rogerdpack Jun 22 '15 at 16:11

Google Hangouts gives "Can't sign in because we couldn't reach Google. Try again" error

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