10

Due to China's visa rules I need to have a return flight booked in order to obtain a visa. But once I have the visa I am free to enter overland and not use the flight.

On my previous trip I had a travel agent in Vientiane, Laos book such a flight and hotel, print out the details, then cancel them, for a reasonable $3.

This trip in Ho Chi Minh with a much larger tourist zone than Vientiane and many more travel agencies, I can't find one that understands my needs.

So I guess I have to book the flight myself. Having not done this before I'm a bit worried about running into trouble cancelling the flight and spending money for real.

Which airline will allow me to book a flight to China from Vietnam online, then cancel it, with a simple process that I won't mess up, without a fee? (Or a very low fee.)

hippietrail
  • 79,417
  • 54
  • 271
  • 625
  • 2
    Orbitz allows free cancellation of most (all?) flights within 24 hours of purchase, and shows several options for flights between Vietnam and China (which I just confirmed claim the free cancellation option--although I haven't actually tried booking and cancelling one of these flights :) ). I've used them for tricks like this before. I'm hesitant to offer this as an answer, as I wonder if I'm missing some vital detail that would make this otherwise obvious answer invalid :) – Flimzy Apr 08 '15 at 03:03
  • I'm also flying to China, but afterwards I'll be flying from China to another country. Is that good enough for a visa or does it really needs to be a return flight? Because then I have some troubles... – Lewis Apr 08 '15 at 05:59
  • 1
    @Lewis: I think you need to show both your flight in and your flight out. It doesn't have to be return but you will need to show both parts if it's not return. – hippietrail Apr 08 '15 at 06:02
  • 2
    @Lewis you ought to be OK as long as you can show proof of a confirmed flight leaving China before your time limit is up. They don't care where you go, just that you leave. However, you might also need to show proof that you have the right to enter the onward destination, so the Chinese officials know you won't get refused entry and sent back to China. – Esoteric Screen Name Apr 08 '15 at 08:08
  • Can you book a valid non-flying cross-border fare? eg bus from Kashgar to eg Islamabad or train into Vietnam. My wife and I booked a trip where we flew into HK, train to Guangzhou, flew to Guilin (China) and then train to Vietnam and there were no problems with Visas. [We did not make the China-Vietnam journey as someone defrauded us on tickets* and we ended up flying out on another route BUT it would have been OK]. *Another day's story - we got our money back long term BUT had to make whole new flight arrangements on the day we were due to leave]. Added Brunei - missed Vietnam. OK overall. – Russell McMahon Apr 08 '15 at 14:07
  • @RussellMcMahon: I've changed my plans since asking this question anyway since I now know that HCMC will only issue me a single-entry visa. So this question is now just for the general case rather than my specific case. Everything you read online though says they won't give you a visa unless can show flight tickets specifically. The Internet is wrong sometimes nonetheless. I think we might even have an older question on just that point ... – hippietrail Apr 08 '15 at 14:12
  • 1
    We had air-tickets out of Hanoi - but I don't know that that mattered. It's hard to imagine that they demand that you FLY out of China. | I'd like to travel Islamabad-Kashgar by bus and then East across China. That should mess up some systems :-). Odds are I won't manage that this trip this lifetime, alas. – Russell McMahon Apr 08 '15 at 16:30
  • Sometimes the Chinese authorities are quite lax: I've acquired tourist visas and crossed in and out without any proof of onward travel at all more than once. The problem is that they can make an issue of it, and if they feel like it for whatever reason, they will. Your method of entry and specifics of visa application also make a big difference. For example, I had documented entry sponsorship from Chinese citizens, so the embassy and border didn't give a fig about onward travel, even though I was on an L visa. If I was a random tourist, they probably would have. – Esoteric Screen Name Apr 09 '15 at 16:18
  • @EsotericScreenName: My impression was they only care about the onward flight at the time of visa application. Nobody asked me about it at any other time on my previous two visits. – hippietrail Apr 09 '15 at 17:06
  • @hippietrail I've gotten checked before boarding a flight inbound from the US and at the border by a cranky agent. Not my typical experience, but it can happen. Just bring your printout and it shouldn't be any problem. – Esoteric Screen Name Apr 10 '15 at 00:00
  • @EsotericScreenName: Yes I've been checked by the airline one time only, on a one-way flight to Malaysia from Australia and used a printout of a $10 train ticket to Singapore to satisfy them. I asked one of our first questions on the site about proof of onward travel in the lead-up to that trip. – hippietrail Apr 10 '15 at 01:02

1 Answers1

9

Since you're not using an agency, you'll need a credit card with a big enough limit. In order to get the confirmation in order, they will need to get the charge approved and posted to your account. When you cancel, you'll get a credit from them. Time it so that the debit and credit fall within the same billing cycle to avoid having to make a payment or accrue interest. Cancel well in advance of the flight, don't check in, and use the same website you used to book the ticket.

Booking with a Chinese carrier can be expensive. You're getting the money back (probably), but there will be a sizable charge (could easily be several thousand RMB) posted to your card. You may also incur foreign transaction or currency conversion fees from your card provider, quite possibly both coming and going, and these will not be refunded.

Air China will let you cancel full fare economy class tickets for free, as long as you don't wait until the last minute to do it. I put together a sample ticket on their site from Ho Chi Minh to Guangzhou, leaving May 7 and returning May 8. Full fare economy price: ~8500CNY (~1400USD). To see the details of their cancellation policy, you have to actually select an itinerary through the booking interface, because the refund policies vary by ticket type.

1.3 Rebooking Fee (per change): free to change/rebook. Passengers will also need to pay the difference in fare (if any). For tickets booked on Air China official website, rebooking can be done through the official website or 95583. For tickets booked through other channels like Taobao flagship store, rebooking can be done through 95583 only. [95583 is a special service number you can call only via a Chinese mobile carrier.]

1.6 Refund fees (children’s ticket are subject to the same standard that apply to adult tickets): Free to refund. For refunds of partially used tickets, the refund amount will be calculated after deducting the fare and taxes corresponding to the flight segment(s) used.

The official Air China refund policy states (emphasis added):

10.3 Voluntary Refunds
10.3.1 If you are entitled to a refund of your Ticket for reasons other than those set out in 10.2, the amount of the refund shall be:
10.3.1.1 if no portion of the Ticket has been used, an amount equal to the fare paid, less any reasonable service charges or cancellation fees;
10.3.1.2 if a portion of the Ticket has been used, the refund will be an amount equal to the difference between the fare paid and the applicable fare for travel between the points for which the Ticket has been used, less any reasonable service charges or cancellation fees.
10.5 Right to Refuse Refund
10.5.1 We may refuse a refund where application is made after the expiry of the validity of the Ticket.
10.5.2 We may refuse a refund on a Ticket which has been presented to us, or to Government officials, as evidence of intention to depart from a country, unless you establish to our satisfaction that you have permission to remain in the country or that you will depart from that country by another carrier or another means of transport.

That last bit is most likely intended for trying to cancel the return trip after arriving in China, but could technically be employed in your case.

The Air China website is actually quite good as Chinese e-commerce platforms go. To cancel, go to the "online check in" page, click the cancel tab, enter your information, and confirm through. If there's some problem with the site, it shouldn't be an issue getting English language customer support via their call centers, but you may need to make an international call as I don't know if the Vietnam offices have English speaking reps. You can probably also cancel by logging in and viewing your details, but I can't verify that at this time.

For a much lesser charge, ITA Matrix lists China Southern as the cheapest carrier at ~7m VND (~325 USD) (same dates and airports). Their official policy doesn't list anything terribly specific either way about cancellations, though it does sound relatively reasonable. After actually picking out an itinerary on their site, I was able to find this (translation by Google; no link as it's JSP generated):

Cancel
Totally unused tickets
Cancellation / Refund charges of $ 20.00 (usd).
Partially used ticket
Cancellation / Refund charges of $ 40.00 (usd).

Elong.net has a listing of the policies of the most common Chinese carriers. They're a reputable site for English language booking of transportation within China. The copyright notice at the bottom says 2010, so I don't know if the data is out of date. According to them, most of the carriers charge a 5% cancellation fee assuming you cancel well in advance and are flying a full class economy fare. Discounted fares have much steeper cancellation penalties. I have not vetted most of this information, but it matches my experiences with Air China and China Eastern. I also don't cancel flights much, so take that for what it's worth.

Esoteric Screen Name
  • 1,794
  • 11
  • 11
  • 1
    Wow. Everything is looking dicey. I think I'm going to go back to Laos and do it all the easy, cheap way that worked so well on my last trip. This time I'll pay attention to what airline they book and leave a note here! – hippietrail Apr 08 '15 at 08:47
  • 1
    It's a lot more work doing it yourself, and Chinese websites can be hard to use, but it's not much riskier than your agency sounds. I recommended waiting just in case the embassy checks your flight, but if you want to make the process simpler, you could book, print, and immediately cancel (still need to make a CC payment, no way around that). Sounds like that's what the agency you visited does, and they know more about local carriers than I do. But they also probably get preferential booking treatment because they're an agency, so you might not be able to do it the same way. – Esoteric Screen Name Apr 08 '15 at 09:02
  • 1
    @hippietrail: I can actually second the answer above for Air China. I was in a similar situation about a half year ago, although I was flying in from a different country. I ended up booking two refundable Air China tickets (for my partner and myself) for ~$1300 AUD, submitted the confirmation as evidence to the visa office and cancelled the flight the day after collecting our passports. Iirc, the full refund came through after about 2 weeks. Perhaps redundant: do make sure to double check the ticket conditions in the itinerary details before booking. – MH. Apr 08 '15 at 10:28